to be included in the next batch for
Most of our products are handmade to order and involve a “crafting period”. Each day we send orders into production on a first come first serve basis. If you place your order before 8pm MST you will be included in the following day’s batch for manufacturing. Placing orders early in the day will also get you on the top of our print queue.
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All US orders will be shipped using either Fedex or USPS priority mail. A tracking number will be sent to the email that you provided when placing the order. Normal shipping times for US orders are around 2-3 business days after the item is sent unless you paid for faster delivery.
International shipping cost is calculated by product weight and shipping address. A tracking number will be provided, but once the item is outside of the US, it will not be tracked. Please allow 7-14 business days for international shipping as each country's system for delivering packages is different.
Payment of customs fees or duties is your responsibility, and is due at the time of delivery. For more information on customs or duty fees, please contact your local customs office.
two stars coz i really love your clothes, i've been a big fan for years. Beloved customer service has been kind enough to reply and say they will check, but i still have not received my black friday order from 2015. i emailed the mail carriers who said i should check with Beloved. till today 19 march 2016, i have no idea what happened to them. will i ever receive them? :(
So sorry to hear about this! Can you let me know the order number? I'll make sure this gets taken care of ASAP.